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Email

Send us an eMail for price quotes, questions or other inquiries you may have, prior to shipping the watch to us.

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Phone

Inquire about pricing for certain custom work or just ask questions about our services on the phone by calling us.

+49 (0)221 79 00 5650


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Please download the form and gather all information prior to sending your watch on the way to us.

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Common Queries and Questions

If you want to send us your watch and/or parts, please add a letter to the package with the following details. (Name, Address, Screenname (Forum), Desired work) This way it´s easier for us to sort and work on your watch.
You can find most of our prices in the "Pricelist" tab. For some individual work, we can only quote you a price once it has been inspected by one of our watchmakers. If your desired modification is not listed, make sure to contact us!
Whilst you can pay us once the work on your watch is done, you have to pay the parts you want in advance. Once the work on your watch is done, we will contact you and give you the exact price and the remaining payment instructions.
We accept a certain variety of payment methods. You can either pay via bank transfer (bank wire) or via PayPal (PP fees are on you)
After the payment has been received, we will ship out your package immediately. If the payment hits our accounts after 4:00 pm CET, it will get shipped the next day.
We at HQ-Watches are working with different german courier services. All packages that leave HQ-Watches will be tracked and insured. The insurance of the packages will be at the standard amount of the courier. If you wish to insure your package differently, please contact us and we can arrange it.
Email Us for Questions Involving Payments, Billing, and Membership.

About HQ-Watches

HQ-Watches is an upcoming company of talented watchmakers with focus on expensive and special watches.

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